ECOMED Loyalty/Rewards Card Privacy Policy

Ecoland Medical & Wellness Center (ECOMED) values your privacy and is committed to protecting your personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173). This Privacy Policy explains how we collect, use, store, and protect your information when you register for and use the ECOMED Loyalty/Rewards Card.

1. Information We Collect

When you register for the ECOMED Loyalty/Rewards Card, we may collect the following personal information:

Full Name

Contact Details (Mobile Number, Email Address)

Date of Birth

ECOMED Transaction History (for rewards tracking)

We do not collect sensitive medical information under this program

2. How We Use Your Information

Your personal data is collected and used for the following purposes:

  • To process your registration and manage your Loyalty/Rewards Card account.
  • To track and update your reward points.
  • To send you notifications about your rewards, exclusive offers, and promotions.
  • To improve our services based on customer preferences and feedback.
  • To comply with legal and regulatory requirements.

We will not sell, share, or use your data for purposes other than those stated above.

3. Data Protection and Security

We implement strict security measures to protect your personal data, including:

  • Secure storage of data in encrypted databases.
  • Restricted access to authorized personnel only.
  • Regular system monitoring to prevent unauthorized access or breaches.

If a security breach occurs that may affect your personal data, we will notify you promptly in accordance with the law

4. Data Retention and Disposal

  • Your personal data will be stored only for as long as necessary to fulfill the purposes outlined in this policy.
  • Inactive accounts and unused data will be deleted or anonymized after two (2) years from the last transaction, unless required by law for retention.

5. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights:

  • Right to Access – Request a copy of the personal data we hold about you.
  • Right to Rectification – Request correction of inaccurate or outdated personal data.
  • Right to Erasure – Request deletion of your data when it is no longer necessary.
  • Right to Object – Withdraw consent for marketing communications at any time.
  • Right to Data Portability – Request your data in a portable format for transfer to another provider.

To exercise any of these rights, you may contact our Data Protection Officer (DPO) at [insert contact details].

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and communicated through official channels. Your continued use of the Loyalty/Rewards Card means you accept the updated policy.

7. Contact Information

For questions or concerns about your personal data and privacy, you may contact:

  • Ecoland Medical & Wellness Center
  • Email: [insert email]
  • Contact Number: [insert phone number]

By signing up for and using the ECOMED Loyalty/Rewards Card, you acknowledge that you have read, understood, and agreed to this Privacy Policy.